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Humanising It: Human-Centred Design for It Service Management

De (autor): Katrina Macdermid

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Humanising It: Human-Centred Design for It Service Management - Katrina Macdermid

Humanising It: Human-Centred Design for It Service Management

De (autor): Katrina Macdermid

review Goodreads
Katrina Macdermid is considered a visionary in the IT service management learning domain. Katrina has developed a unique training platform and methodology, infusing her team with human-centred design to deliver outstanding learning experiences for her clients. She trains and advises international and publicly listed financial institutions, health providers, and the public sector in ITIL, human-centred design and IT service management.
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466.00Lei

466.00Lei

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Katrina Macdermid is considered a visionary in the IT service management learning domain. Katrina has developed a unique training platform and methodology, infusing her team with human-centred design to deliver outstanding learning experiences for her clients. She trains and advises international and publicly listed financial institutions, health providers, and the public sector in ITIL, human-centred design and IT service management.
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